PRIVACY POLICY
1. Introduction
This Privacy Policy describes how BLUE EDEN srl ("INTENSE", "we", "us", "our") collects, uses and protects your personal data when you use our website or services.
By accessing www.intense-experience.be or using our services, you agree to this Privacy Policy.
2. Who are we?
Company name: BLUE EDEN srl
Address: Grand Rue 102, 7170 Manage, Belgium
Company number: BE0790538914
Email: contact@intense-experience.be
Telephone: +32 455 19 03 85
Address: Grand Rue 102, 7170 Manage, Belgium
Company number: BE0790538914
Email: contact@intense-experience.be
Telephone: +32 455 19 03 85
3. Data collected and purpose
We collect your personal data in compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and Belgian privacy laws.
A. Types of data collected
We may collect:
Identity data: Last name, first name, email, telephone. Technical data: IP address, device type, browser, operating system. Booking data: Booking details, service preferences, payment confirmations. Marketing data: Consent to receive promotional offers.
B. Purposes of collection
We use your data to:
✅ Manage your bookings and provide our services.
✅ Personalize your experience and improve our offers.
✅ Send you updates and offers (if you have given your consent).
✅ Meet our legal obligations and ensure security.
A. Types of data collected
We may collect:
B. Purposes of collection
We use your data to:
✅ Manage your bookings and provide our services.
✅ Personalize your experience and improve our offers.
✅ Send you updates and offers (if you have given your consent).
✅ Meet our legal obligations and ensure security.
4. Legal basis for processing
We process your data on the basis of:The performance of a contract (e.g. booking). Legitimate interest (e.g. service improvement, fraud prevention). Legal obligation (e.g. invoice retention). Your consent (e.g. marketing).
5. Shelf life
We store your data:Booking data: 3 years after your last booking. Marketing data: Until consent is withdrawn. Legal data: In accordance with Belgian legal requirements.
6. Your rights (RGPD)
You can :
Access your data.
Correct or update your information.
Request deletion of your data.
Withdraw consent for marketing.
Limit or object to the processing of your data.
File a complaint with the DPA (Data Protection Authority).
7. Data security
We use strict security protocols (encryption, secure servers, restricted access) to protect your data.